Frequently Asked Questions

Q1: How does Soft OLED differ from Hard OLED for iPhone 14 Pro repairs?
Soft OLED uses a flexible substrate that absorbs installation stress, reducing the risk of touch failure and bright spots – common issues with rigid hard OLED panels. This means fewer customer returns for your shop.

Q2: Does this screen trigger the “Unknown Part” warning on iOS?
No. Our Soft OLED assembly fully supports the Dynamic Island and is calibrated to work with iOS without triggering any non‑genuine part notifications – plug and play.

Q3: What is the defect rate and warranty policy for bulk orders?
Our factory‑controlled process keeps the defect rate below 0.3% after 72‑hour burn‑in testing. We offer a straightforward DOA (Dead on Arrival) replacement policy for wholesale partners.

Q4: How fast can you ship bulk orders internationally?
We maintain safety stock and partner with major couriers. Standard bulk orders are shipped within 24‑48 hours, with tracking provided.

Q5: Can I request a sample before placing a wholesale order?
Absolutely. We encourage repair shops to test a sample first. Contact us and we’ll arrange a sample unit at a preferential rate.